"Add Visualization" Button Not Working

One of my users is not able to click the + sign to add a new visualization. They keep clicking but nothing pops up, no error or warning sign. Do you know what could be going on here?

Hey Zachary!

Do you know what browser they are using? We have seen this issue come up with users that use Microsoft Edge 18. We would recommend for the user to either use a different web browser or update Microsoft Edge to its latest version!

Got it – that’s what they were using. I’ll let them know!