Map chart WebGL error

Errors and Warnings
#1

Suddenly a few of the map charts started to throw the following error:

Error: Failed to create WebGL context: Web page caused context loss and was blocked;

Any idea what is causing this. The browser is Edge.

#2

Hi Darien,

WebGL is a JavaScript API for rendering interactive 2D and 3D graphics within any compatible web browser without the use of plug-ins.

When you see errors about WebGL context, it usually indicates something wrong with either your browser or graphic card.

To troubleshoot, I think you can:

  1. Try update your Edge browser and see if it works
  2. Try different browsers (for example. Chrome or Firefox)
  3. Try a different laptop/desktop

Most likely the error will be gone with one of the above action and your map charts should work.

There is also a chance that the error is intermittent so if you refresh the browser the map may just start to work.

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